Refund policy

Return and Refund Policy

Effective Date: December 19, 2023

At Ayurvistara.in, customer satisfaction is our top priority. Please carefully review our Return and Refund Policy to understand the guidelines for returning products and seeking refunds.

1. Returns:

• We accept returns for products within 14 days of the date of delivery.
• To initiate a return, please contact our customer support team at Ayurvistara11@gmail.com with your order number and details of the item you wish to return.

2. Eligibility:

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
• Certain products, such as perishable items or items marked as non-returnable, may not be eligible for return.

3. Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to the original method of payment within 5-7 business days.

4. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
• We recommend using a trackable shipping service for returns to ensure the safe arrival of the item.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at Ayurvistara11@gmail.com. We will arrange for the return and replacement of the item at no additional cost to you.

6. Cancellations:

• Orders can be canceled within 24 hours of purchase. Please contact us promptly at Ayurvistara11@gmail.com to request a cancellation.

7. Contact Information:

• For return-related inquiries, you can reach us at Ayurvistara11@gmail.com

8. Changes to this Policy:

• We may update this Return and Refund Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page.

By making a purchase on our website, you acknowledge and agree to the terms of this Return and Refund Policy. If you have any questions or concerns, please contact us before making a purchase.

Thank you for choosing Ayurvistara.in. We appreciate your trust in our products and services.